Which of the following is a relevant key performance indicator (KPI) in nursing informatics?

Patient satisfaction scores serve as a significant key performance indicator (KPI) in nursing informatics because they directly reflect the quality of care provided by nursing staff and the overall patient experience within a healthcare setting. High patient satisfaction scores indicate that patients feel their needs are met, they receive appropriate care, and their interactions with healthcare personnel, including nurses, are positive. This metric can also influence organizational practices and inform improvements in healthcare delivery systems.

In the context of nursing informatics, patient satisfaction can be analyzed through data collected from surveys and feedback mechanisms. These insights can guide enhancements in clinical workflows, inform the development of patient-centered technologies, and foster meaningful engagement strategies, which in turn can improve care outcomes and support the goal of providing high-quality healthcare.

Other options like staff turnover rates and revenue growth are relevant to the overall performance and operational aspects of healthcare organizations, but they do not specifically reflect the effectiveness of nursing informatics practices in enhancing patient care and satisfaction. Layered pricing of services, while important in financial contexts, does not align with the primary focus of nursing informatics, which is centered on improving care and patient outcomes through the use of data and technology.